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Welcome to the FAQ section of our Sim-based call center app, designed to streamline your communication processes. Find answers to commonly asked questions about features like auto-dialer, incoming call tracking, customized messaging, and more.
A Sim-based call center app utilizes individual SIM cards for making outgoing calls, providing a non-cloud-based solution for efficient communication.
The auto-dialer feature automates the process of dialing phone numbers, enabling agents to handle a high volume of outbound calls quickly and effortlessly.
The incoming call tracking feature captures and records important details of incoming calls, such as caller ID and call duration, enabling effective monitoring and analysis of call performance.
The next reminder date feature allows agents to schedule future follow-up dates with customers, while the follow-up reminder ensures timely contact, improving customer engagement.
Yes, the app can send personalized messages after each call, using either WhatsApp or regular SMS, facilitating automated and tailored communication with customers.
The app monitors user attendance, tracks incoming calls with detailed information, and generates comprehensive reports on outgoing calls, facilitating efficient performance evaluation.